Shipping Info (OLD)

NOTE: during Summer months we are only able to ship to metro addresses in Victoria, NSW, SA, QLD and ACT, as we cannot guarantee that the starter culture will stay alive during the longer shipping time required for regional addresses and those located in WA, TAS and NT.

Regional shipping will return from March 1st 2021. We apologies for any inconvenience!

Shipping of our 2kg Sourdough Starter kit is $10 for addresses in metro Victoria, New South Wales, South Australia, Queensland and ACT, and $15 to regional areas within these states. 

An additional $5 shipping is added for every 3kg of weight in your order:

Metro Regional
less than 3kg $10 $15
3 - 5.9kg $15 $20
6 - 8.9kg $20 $25
9 - 11.9kg $25 $30
12 - 14.9kg $30 $35
Contact us for custom quote

At present we do not offer shipping to addresses in Tasmania, Western Australia or the Northern Territory, as we can't guarantee the survival of the live culture with the extended shipping distance from our shop in Ballarat, Victoria. We are working on a solution however, so stay tuned!

Important points to note on Shipping:

Your Sourdough Starter kit contains a live culture, and as such we need to take certain steps to minimise transit time and ensure that it survives the journey from our place to yours. Below are some key points to note:

  • All orders are sent via courier to ensure that your delivery arrives as quickly as possible. As soon as your order is shipped you will receive notification, along with the tracking details of your delivery.
  • Please note that we cannot ship to PO Boxes, as we can't guarantee the survival of the starter if it is not refrigerated as soon as it is received. If you only have a PO Box, please email us and we can work out an alternate way to get your order to you.
  • We pack our cultures with freezer bags to keep them cool. As soon as you receive your kit, please take out the jar of starter culture and put it in the fridge. You'll need to feed your culture once per week (the kits contain instructions on how to do this).
  • We ship on Mondays & Tuesdays only, to ensure that your order does not sit in transport depots over the weekends. The cut-off for orders each week is midday Sunday - orders placed after this time will not ship until the following Monday.

Please choose your order carefully - being fresh food products, we are not able to offer refunds if you change your mind after your order has shipped. 

If you have any questions or feedback please feel free to email us